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FranceHealthcare and life sciences2023 – ongoing

Pierre Fabre Laboratories

PLA.I.GROUND internal assistant

Pierre Fabre's internal AI assistant reached daily use among over 50% of office-based employees

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Problem

Employees needed secure assistance with document and writing tasks.

Approach

Pierre Fabre launched PLA.I.GROUND in 2023 using Azure OpenAI Service. Employees used it for summaries and content generation.

Results

over 50%office-based employees using PLA.I.GROUND daily, per MicrosoftVendor case study[1]

Takeaway

Daily adoption was reported; measured time savings were not disclosed.

Categories

Innovation type
Process innovation
AI technology
Generative AI
Evidence
Vendor case study

Sources

Source summaries

[1]Microsoft11 Sep 2025

Microsoft described the internal assistant. Daily use exceeded 50% of office-based employees.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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