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United KingdomFinance and insurance2026 – ongoing

Quilter

Aveni Assist meeting recording and summaries for financial advisers

Quilter rolled out an AI note-taker to all advisers in its financial planning network

In progressPress reporting

Problem

Financial advisers spend time on notes and admin during and after client meetings. That takes attention away from the conversation with the client.

Approach

Quilter Financial Planning worked with Aveni to bring Aveni Assist into daily advice work. The tool records and transcribes client meetings, in person or online, and summarises the actions agreed. It was rolled out to all advisers across the Quilter network. Quilter said more functions would follow in the coming months.

Results

No published figures

Takeaway

Quilter started with meeting notes, a narrow task, and put the tool in front of every adviser in the network at once.

Categories

Innovation type
Process innovation
AI technology
Generative AI
Evidence
Press reporting

Sources

  1. Quilter adds AI into 'day-to-day' advice operations
    Professional Adviser24 Mar 2026News article

Source summaries

[1]Professional Adviser24 Mar 2026

Reports that Quilter Financial Planning rolled out Aveni Assist to all advisers in its network. The tool records, transcribes and summarises client meetings and agreed actions. The article gives no figures, and Quilter said more functions would be added.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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