United KingdomFinance and insurance2026 – ongoingSkipton Building Society
Organisation-wide Microsoft Copilot access
Skipton reported 80% Copilot use after expanding access
Problem
Skipton needed to establish useful staff applications for Copilot.
Approach
An exploratory group tried Copilot before access expanded across the society. Training accompanied the rollout.
Results
80%colleagues using Copilot Enterprise in July 2026, per Microsoft
Takeaway
Usage did not establish measured time savings.
Categories
- Industry
- Finance and insurance
- Business function
- Internal work and knowledge management
- Innovation type
- Organization and work practices
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
[1]Microsoft13 Oct 2026
Microsoft described staff access and training. It reported July usage.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026