South KoreaHealthcare and life sciences2024 – ongoing

Samsung Biologics

Generative AI questions and answers for procedures and quality records

Samsung Biologics opened an audit-support AI pilot to 500 employees

In progressVendor case studyVendor ↗

Problem

Employees spent substantial time finding procedures and quality records, including their sources, when responding to inspections and audits.

Approach

Samsung Biologics worked with Samsung SDS on Brity Automation and a Samsung language model. The system retrieved procedure passages with document references and generated validated SQL queries for quality records. The pilot opened in January 2024; company-wide access remained planned.

Results

500employees included in the initial pilotVendor case study[1]

approximately 1,500approximately 1,500 language-model requests processed per day during the pilotVendor case study[1]

Takeaway

Pilot usage showed employees accessing the service. No measured time saving was disclosed.

Sources

생성형 AI 기반 업무 자동화 사례 | 삼성바이오로직스
Samsung SDS2024Vendor publication

Source summaries

[1]Samsung SDS2024

Samsung SDS described a working pilot presented by a Samsung Biologics executive. It detailed document retrieval and quality-database queries, alongside pilot access and daily request volume.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026