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TaiwanReal estate2026 – ongoing

Sinyi Realty

AI smart matching of buyers and listings for agents

Sinyi Realty said its AI smart matching lifted negotiation success by nearly 30%

WorkingCompany's own claim

Problem

Sinyi agents had to match buyer preferences against large numbers of listings by hand. They also had little data to show owners how many buyers were looking before a listing agreement.

Approach

Sinyi built a smart matching tool that pairs customer preferences with property information. Agents can tell owners how many potential buyers are actively searching. The company also added a one-click tool that removes clutter from listing photos. Chief Digital Officer Wang Hsien-chih said AI handles about 80% of information processing and matching, and agents focus on building trust.

Results

nearly 30%rise in negotiation success rate since smart matching launched, as stated by Sinyi's chief digital officerCompany's own claim[1]
nearly 20%rise in transaction conversion rate since launch, as stated by Sinyi's chief digital officerCompany's own claim[1]
48 hourstime one customer took from property screening to signing, as stated by SinyiCompany's own claim[1]

Takeaway

Sinyi framed AI as the first filter and kept the agent's relationship with the client as the step that closes a deal.

Categories

Industry
Real estate
Business function
Marketing and sales
Innovation type
Process innovation
Evidence
Company's own claim

Sources

  1. 48小時成交背後 信義房屋靠AI讓信任跑在效率前面
    Economic Daily News (udn)23 Apr 2026News article

Source summaries

[1]Economic Daily News (udn)23 Apr 2026

The newspaper reported remarks by Sinyi's chief digital officer at a Business Weekly AI conference. He gave rises in negotiation success and conversion rates after smart matching launched, and a 48-hour example. The article gave no measurement period or baseline.

Full details are in the original sources.

Added 2 Nov 2026 · Updated 2 Nov 2026
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