IrelandManufacturing2024 – ongoingSmurfit Westrock
Inventory harmonization and spare-parts search with Celonis
Smurfit Westrock located a spare part and scheduled its transfer in under a day, according to Celonis
Problem
Acquisitions left Smurfit Westrock with inconsistent spare-parts descriptions across its facilities. Different names and languages obscured existing stock and contributed to unnecessary purchases.
Approach
The company used Celonis process data and language-model analysis to reconcile material records. Engineers searched inventory through a natural-language copilot without needing exact part numbers. The company also began cancelling purchases for parts already held in excess.
Results
Takeaway
Reconciling material descriptions supported both purchasing decisions and engineers' searches. The reported operational example involved transferring an existing part between plants.
Categories
- Size
- Large enterprise
- Industry
- Manufacturing
- Business function
- Logistics and supply chainProduction and quality
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Vendor solution
- Evidence
- Vendor case study
Sources
Source summaries
Celonis described language-model analysis of inconsistent inventory records and a copilot for plant engineers. It reported an August 2024 incident in which staff found a replacement part elsewhere and arranged a transfer in under a day.
Full details are in the original sources.
