United StatesFood and restaurants2023 – ongoingSouthern Rock Restaurants
Conversational recruiting assistant Savannah
Southern Rock Restaurants cut job advertising by 90% after introducing conversational recruiting, according to Paradox
Problem
Recruiters and restaurant managers spent time contacting applicants and arranging interviews. The group faced a labor shortage and strong competition for applicants.
Approach
Southern Rock introduced Paradox's conversational applicant tracking system with an assistant called Savannah. It answered candidate questions and scheduled or rescheduled interviews around the clock.
Results
Takeaway
The assistant handled candidate contact outside managers' working hours. The reported advertising reduction accompanied a wider redesign of recruiting.
Categories
- Industry
- Food and restaurants
- Business function
- Human resources
- Innovation type
- Process innovation
- AI technology
- Conversational and voice AI
- Adoption
- Vendor solution
- Evidence
- Vendor case study
Sources
Source summaries
Paradox presented Southern Rock's recruiting changes in a webinar with its recruiting director. It reported a 90% advertising reduction and a 95% screening completion rate.
Full details are in the original sources.
