United KingdomFinance and insurance2025 – ongoingStandard Chartered
SC GPT employee generative AI assistant
Standard Chartered launched SC GPT across 41 markets
Problem
Standard Chartered wanted employees to complete routine work more efficiently. Its international operations also needed tools that local teams could adapt.
Approach
The bank launched SC GPT in March 2025 under its responsible AI framework. It described uses in marketing content and translation. A version using Group data was still under development at launch.
Results
Takeaway
The launch established availability across markets. It did not establish how many employees used the tool or how much time they saved.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
The bank announced deployment across 41 markets, with intended reach exceeding 70,000 employees. Productivity and revenue benefits were expectations, without measured results.
Full details are in the original sources.