South KoreaPublic sector2021 – ongoingStatistics Korea
KOSIS Kobot conversational statistics assistant
Statistics Korea launched Kobot to help users search about 180,000 statistical tables
Problem
People needed help finding statistical tables and understanding statistical terminology on KOSIS.
Approach
Statistics Korea launched Kobot on April 22, 2021. The AI assistant answered conversational questions using statistical tables and popular searches. It also supplied terminology explanations and displayed related indicators.
Results
Takeaway
Kobot connected statistical questions to existing tables and explanations. Its disclosed coverage did not establish how accurately it answered users.
Categories
- Size
- Large enterprise
- Industry
- Public sector
- Business function
- Customer service
- Innovation type
- Product and service innovation
- AI technology
- Conversational and voice AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
Statistics Korea announced Kobot's launch on KOSIS. It described access to about 180,000 statistical tables and more than 5,400 terminology explanations, alongside visual answers and search suggestions.
Full details are in the original sources.