BelgiumChemicals and materials2024 – ongoingSyensqo
SyGPT internal knowledge chatbot
Syensqo launched SyGPT after an internal trial with 80 colleagues
Problem
Syensqo wanted employees to obtain answers from internal information without exposing company data. Information was spread across applications and storage systems.
Approach
Syensqo.AI developed SyGPT using Azure OpenAI Service, with secure connections to internal databases and applications planned. Before launch, 80 colleagues spent almost a month asking questions and providing feedback. The team reported and analyzed more than 100 bugs during that trial.
Results
Takeaway
Employee testing identified problems before the broader launch. The trial figures did not measure time saved in routine work.
Categories
- Size
- Large enterprise
- Industry
- Chemicals and materials
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AIConversational and voice AI
- Adoption
- Partner co-development
- Evidence
- Vendor case study
Sources
Source summaries
Microsoft described SyGPT's development and launch on Azure. It reported an almost month-long trial with 80 colleagues and more than 100 bugs reported and analyzed.
Full details are in the original sources.
