United StatesLogistics and transport2025 – ongoingSysco
AI360 selling prompts and opportunity recommendations
Sysco reported weekly AI360 use by more than 95% of its sales organization
Problem
Sysco sought to increase sales as restaurant traffic weakened. Sales representatives needed help identifying opportunities within customer accounts.
Approach
Sysco deployed AI360 to provide data-driven selling prompts. In January 2026, its CEO said the platform had been live for about 4 months. The company was expanding it with product-substitution recommendations based on order history and pricing data.
Results
Takeaway
The disclosed figure measured weekly adoption. Sysco did not isolate the platform's contribution to sales growth.
Categories
- Size
- Large enterprise
- Industry
- Logistics and transport
- Business function
- Marketing and sales
- Innovation type
- Process innovation
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
Distribution Strategy Group reported Sysco executives' account of AI360 on an earnings call. The CEO said more than 95% of the sales organization used it weekly after about 4 months in operation.
Full details are in the original sources.
