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AustraliaFood and restaurants2024 – ongoing

Treasury Wine Estates

Two GenAI assistants for company research and creative brainstorming

Treasury Wine Estates cut a days-long market question to near-instant answers with two GenAI assistants

In progressCompany's own claim

Problem

Staff who needed insight from the company's data had to wait for it. A question about Shiraz trends in New Zealand took days, several people and multiple reports to answer.

Approach

Treasury Wine Estates worked with GPTStrategic to build two assistants. One handles research, insights and summaries from the company's data. The other is a brainstorming partner for creative ideas, trained on a different dataset that includes selected wine industry influences. The company requires human review of marketing copy, especially sensitive or brand-related output. Further generative AI pilots were running in product development, supply chain, people and culture, and sustainability.

Results

No published figures

Takeaway

The company described the gain through one example query, not a measured time saving. Human review stayed in place for brand-related text.

Categories

Innovation type
Process innovation
AI technology
Generative AI
Evidence
Company's own claim

Sources

Source summaries

[1]eCommerce News4 Nov 2024

The trade article describes two assistants built with GPTStrategic: one for data research and insights, one for creative brainstorming. It gives the Shiraz trend query as an example that once took days and now returns almost instantly. It reports no measured results and says generative AI was new to the company.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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