CzechiaFinance and insurance2021 – ongoingUniCredit
AI recruitment chatbot in Czech and Slovak operations
UniCredit introduced AI first-round interviews in its Czech and Slovak recruitment process
Problem
UniCredit wanted to reduce recruitment work so its People and Culture staff could spend more time advising employees.
Approach
The bank gradually deployed an AI recruitment chatbot from July 2021 in Czechia and Slovakia. It interviewed candidates, tested them and sorted them by suitability for a position. UniCredit described profile assessment based on competencies and commitment.
Results
No published figures
Takeaway
HR reported having more time for direct employee contact. UniCredit did not publish a time saving or validation results for candidate assessment.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- Human resources
- Innovation type
- Process innovation
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
UniCredit described the chatbot's rollout in its Czech and Slovak operations from July 2021. Its HR leader reported more time for employee contact, without numerical recruitment results.
Full details are in the original sources.
