NetherlandsEnergy and utilities2022 – ongoing

Vitol

AI communication surveillance for compliance reviews

Relativity reported 92% fewer false-positive surveillance alerts at Vitol

WorkingVendor case study

Problem

Vitol's compliance team monitored communications across international offices. False-positive alerts consumed review time and restricted monitoring coverage.

Approach

Vitol deployed Relativity Trace to process electronic communications near real time and flag high-risk content for compliance officers. AI text cleansing and email-thread deduplication reduced unnecessary alerts. The deployment covered employees at Vitol and its subsidiaries.

Results

92%decrease in false-positive alerts, according to RelativityVendor case study[1]

over 1,700individuals whose communications were monitored at deployment, according to RelativityVendor case study[1]

Takeaway

Fewer irrelevant alerts gave compliance staff capacity to expand monitoring. The supplier did not disclose a corresponding measure of missed misconduct.

Sources

Vitol Increases Coverage Across Compliance Monitoring with Relativity Trace
Financial IT11 Apr 2022News article

Source summaries

[1]Financial IT11 Apr 2022

Financial IT carried Relativity's announcement of Vitol's deployed communication-surveillance system. Relativity claimed a 92% decrease in false positives and coverage of over 1,700 individuals.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026