JapanMedia and entertainment2024 – ongoing

Bandai Namco Studios

NAVICOT internal knowledge-search assistant

Bandai Namco Studios' NAVICOT handled approximately 1,000 monthly exchanges after its internal rollout

WorkingCompany's own claimOfficial ↗

Problem

Employees struggled to locate information across internal documents. Some development specifications were stored in Excel files without a useful search mechanism.

Approach

Bandai Namco Studios introduced NAVICOT, developed by Bandai Namco Research, in fiscal 2024. It combined document retrieval with generated answers through Slack and a web interface. Deployment expanded to development projects in fiscal 2025, with access controls separating information.

Results

approximately 1,000monthly exchanges reported for the corporate deploymentCompany's own claim[1]

Takeaway

Internal document collection and access controls were substantial parts of the search service.

Sources

【GCC2026】大規模言語モデルを活用した内製検索サービスの社内展開や業務活用
Bandai Namco Studios17 Aug 2026Company publication

Source summaries

[1]Bandai Namco Studios17 Aug 2026

Bandai Namco Studios described NAVICOT's deployment and approximately 1,000 monthly corporate exchanges. It explained document collection and project-specific access controls.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026