BrazilTechnology and telecom2025 – ongoingBrasil TecPar
CORTEX cognitive network operations center
Brasil TecPar cut network alert noise by more than 70% and sped up fiber-break response by 84% with an AI operations center
Problem
Brasil TecPar grew through dozens of acquisitions and ran a large fiber network across nine states and the Federal District. Alerts from many sources piled up, and the operations team struggled to separate real faults from noise.
Approach
The company built CORTEX, a cognitive network operations center, with IBM. It used IBM Cloud Pak for AIOps to correlate events, filter alerts and predict failures. IBM Maximo Application Suite handled asset management and automated work orders. The rollout followed the IBM Garage method.
Results
Takeaway
Fewer, better-correlated alerts let a network team spend its time on real faults. Growth by acquisition made that filtering necessary.
Categories
- Industry
- Technology and telecom
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Predictive analytics and ML
- Adoption
- Partner co-development
- Evidence
- Vendor case study
Sources
Source summaries
IBM describes how Brasil TecPar, a Brazilian telecom group, built the CORTEX cognitive operations center with AIOps and asset management software. The page reports alert noise down by more than 70% and fiber-break incident response 84% faster. It also reports that daily alert volume handled rose from 20,000 to 250,000.
Full details are in the original sources.
