ItalyFood and restaurants2023 – ongoingCampari Group
Microsoft 365 Copilot for employee work
Campari's early Copilot users reported saving 2 hours a week, Microsoft said
Problem
Campari wanted employees across countries and departments to spend less time on repetitive administrative work.
Approach
Campari introduced Microsoft 365 Copilot for drafting and meeting preparation. It used Viva to collect user feedback and support communication and learning. An employee community shared ways to use Copilot.
Results
Takeaway
The reported savings came from early users' own assessments. They did not establish a measured reduction in companywide working hours.
Categories
- Industry
- Food and restaurants
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
Microsoft described Campari's employee use of Copilot and its supporting Viva tools. Early users reported 2 hours saved weekly, and 81% reported higher productivity.
Full details are in the original sources.
