United StatesFinance and insurance2025 – ongoing

DXC Technology

Assure platform with Claude for insurance claims

DXC builds an insurance workers' comp app in 8 hours with Claude and cuts claim backlogs from days to minutes

WorkingVendor's case studyVendor ↗

Problem

Claims staff spent 40 to 50% of their time making sense of documents, and embedding new regulatory rules historically took 12 to 18 months.

Approach

DXC runs its Assure orchestration platform on the Claude Platform. Claude classifies and extracts data from claims documents, routes work to people or agents, and logs every agent action for regulators. Single-purpose Smart Apps cover tasks such as first notice of loss and a workers' comp earnings calculation.

Results

8 hourstime to build the workers' comp Smart App, 80% right on the first passVendor's case study[1]

70% to 20%share of the earnings calculation that needs human judgment, before and afterVendor's case study[1]

Takeaway

Audit logging of each agent action fit a regulated field. Narrow single-purpose apps were quick to build.

Sources

DXC customer story
Anthropic2026Vendor publication

Source summaries

[1]Anthropic2026

Anthropic describes DXC's use of Claude in its insurance platform. It reports an 8-hour build of a workers' comp app and claims backlogs cut from days to minutes. DXC says it has built on Claude for about a year.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026