United StatesFinance and insurance2023 – ongoing

Nsure.com

Power Platform automation and Copilot Studio chatbot

Nsure cuts manual processing time by more than 60% with Power Automate

WorkingVendor's case studyVendor ↗

Problem

Manual quoting and purchasing tasks became hard to keep up with as traffic grew. Data from carriers without APIs had to be handled by hand.

Approach

Nsure built over 70 cloud and desktop flows to clean and merge carrier data, and used generative AI in Power Automate and Azure OpenAI for harder tasks. AI Builder sorts shared-inbox emails. A Copilot Studio copilot replaced a third-party chatbot.

Results

>60%Reduction in manual processing timeVendor's case study[1]

50%Reduction in associated costsVendor's case study[1]

Takeaway

Automating carrier-data processing reduced manual work even where carriers lacked APIs. Microsoft reported processing time down over 60% and associated costs down 50%.

Sources

Nsure customer story (Power Platform)
Microsoft25 Jan 2024Vendor publication

Source summaries

[1]Microsoft25 Jan 2024

Microsoft explains how Nsure automated quoting work and added a copilot. It gives time and cost reductions.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026