South AfricaTechnology and telecom2024 – ongoingGames Global
IT Invest Week workshops on Power Automate and Copilot Studio
Games Global's staff-built automations save 22,370 hours a year
Problem
The game publisher, which offers over 1,300 games from more than 40 studios, had manual processes in IT, finance, support and compliance.
Approach
Two multi-day IT Invest Week workshops trained staff in Power Automate and Copilot Studio and had them build workflows. The company plans to train 700 employees in 2025.
Results
22,370 hours per yearTime saved across all automated workflows from the two workshops
EUR 163,000Saved by reclaiming unused software licenses
Takeaway
Staff-built automations saved 530 hours a month in customer support and 163,000 euros by reclaiming unused software licenses.
Categories
- Industry
- Technology and telecom
- Business function
- Production and qualityFinance, risk and legal
- Innovation type
- Process innovationOrganization and ways of working
- AI technology
- AI agents
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor's case study
Sources
Source summaries
[1]Microsoft8 Apr 2025
Games Global ran workshops that taught staff to build their own automations. Microsoft reports hours saved by team and a license cost saving.
Full details are in the original sources.
Added 25 Oct 2026 · Updated 25 Oct 2026
