ChinaFinance and insurance2026 – ongoingIndustrial Securities
AI Laotie employee knowledge assistant
Industrial Securities reported more than 1,000 daily business questions through its AI Laotie assistant
Problem
Employees searched scattered business rules and policy documents or asked colleagues for help. Separate knowledge applications made group-wide reuse difficult.
Approach
Industrial Securities launched AI Laotie in April 2026. It connected its internal AI infrastructure to Volcengine's enterprise knowledge engine. The assistant retrieved curated knowledge and generated answers with traceable sources for employees.
Results
Takeaway
A shared knowledge base supported questions across business departments. Reported question volume measured usage rather than answer accuracy.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AIConversational and voice AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
The account described an employee assistant using Volcengine's enterprise knowledge engine. It reported more than 110,000 curated knowledge items and over 1,000 daily business questions.
The account dated AI Laotie's launch to April 2026. It described retrieval-augmented answers for employees and the use of the group's knowledge base.
Full details are in the original sources.