ChinaFinance and insurance2025 – ongoingPing An Group
Employee platform for building AI agents
Ping An said over 230,000 employees used its internal agent platform in 2025
Problem
The group sought to extend AI use across its workforce. Employees needed a shared environment for creating agent applications.
Approach
Ping An operated an internal platform that employees used to develop AI agents. Its 2025 results reported more than 70,000 agent applications and 3.65 billion model calls during the year.
Results
Takeaway
The disclosures established substantial internal activity. They did not quantify how much work these applications completed successfully or how much time employees saved.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- Internal work and knowledge management
- Innovation type
- Organization and work practicesProcess innovation
- AI technology
- AI agentsGenerative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
Wallstreetcn reported Ping An's 2025 annual results. The company disclosed platform use by over 230,000 employees, more than 70,000 agent applications and 3.65 billion model calls.
Full details are in the original sources.