JapanEnergy and utilities2025 – ongoingINPEX
Microsoft 365 Copilot and employee AI agents
44% of INPEX survey respondents reported spending less time on tasks after using Copilot and other AI services
Problem
INPEX employees spent substantial time researching energy markets and preparing materials. Staff also needed easier access to internal rules and accumulated knowledge.
Approach
INPEX made Microsoft 365 Copilot its core AI platform in 2025. Its internal AI team promoted research applications and supported employee-built agents through Copilot and Copilot Studio. Shared agents answered questions about internal rules and employee leave.
Results
Takeaway
The survey covered Copilot and other AI services used for office tasks. The financial figure was an estimate of annual value across company AI use, rather than realized Copilot savings.
Categories
- Industry
- Energy and utilities
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AIAI agents
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
Microsoft described INPEX's workplace Copilot deployment and shared AI agents. It cited INPEX's user survey and its estimate of more than JPY 2 billion in annual AI value.
Full details are in the original sources.
