South KoreaPublic sector2025 – ongoing

Ministry of Employment and Labor

AI labour-law consultation

Korea's labour ministry reported 87.5% shorter information searches with AI consultation

WorkingCompany's own claimOfficial ↗

Problem

People had to search for complex labour-law information. Office visits and telephone counselling were unavailable at night and on weekends.

Approach

The ministry operated a generative AI consultation service covering wages, working hours and unemployment benefits. It added access through Danggeun Alba in September 2025. Practising labour consultants helped refine its training data.

Results

87.5%reduction in information-search time versus search portals, reported by ministry-associated researchCompany's own claim[1]

466average daily uses after Danggeun integration, up from 251, according to the ministryCompany's own claim[1]

Takeaway

Average daily use rose after the service became available inside an existing job platform. The search-time result came from research conducted with the ministry.

Sources

“새벽 2시 주휴수당 문의도 3초 만에 척척”… 고용노동부 ‘AI 노동법 상담’ 돌풍
Ministry of Employment and Labor21 Jan 2026Company publication

Source summaries

[1]Ministry of Employment and Labor21 Jan 2026

The ministry reported consultation activity during 2025 and increased daily use after Danggeun integration. It cited research finding 87.5% shorter information searches and described labour consultants' work on training data.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026