GermanyFinance and insurance2023 – ongoingLandesbank Baden-Württemberg
blue.gpt internal generative AI assistant
LBBW opened blue.gpt to around 8,200 employees after completing its pilot
Problem
LBBW needed to give employees access to generative AI while protecting confidential business information and meeting regulatory requirements.
Approach
The bank introduced blue.gpt through Microsoft Azure OpenAI Service with additional bank-specific security standards. A pilot began in late 2023 and was completed before the April 2024 launch. Training included workshops and recurring sessions to practise prompting.
Results
Takeaway
Access expanded after the pilot, but the bank did not publish measured productivity gains.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- Internal work and knowledge managementIT and R&D
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
LBBW announced the launch of blue.gpt after its pilot. It described support for data analysis and code-error detection, with access available to around 8,200 employees.
Full details are in the original sources.