GermanyFinance and insurance2025 – ongoingSignal Iduna
Co SI enterprise assistant and employee-built AI agents
Signal Iduna introduced Co SI for more than 10,000 employees and sales users
Problem
Signal Iduna faced growing workloads as employees approached retirement. Routine information searches and document work consumed staff time.
Approach
The insurer introduced Gemini Enterprise as Co SI in October 2025. Employees used it for information retrieval and summaries, with software development among the applications. Agent Builder followed in May 2026, allowing employees to create their own agents within the protected enterprise environment.
Results
Takeaway
The rollout extended from a shared assistant to employee-built agents. Signal Iduna did not publish measured productivity gains.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- Internal work and knowledge managementIT and R&D
- Innovation type
- Process innovationOrganization and work practices
- AI technology
- Generative AIAI agents
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
Signal Iduna described its company-wide Co SI rollout and subsequent introduction of Agent Builder. It reported coverage of more than 10,000 employees and sales users and named everyday work applications.
Full details are in the original sources.