JapanRetail and e-commerce2025 – ongoingMISUMI Group
Internal AI assistants
MISUMI operated 90-plus internal assistants
Problem
Employee know-how needed wider sharing.
Approach
MISUMI combined AI tools securely. Assistants supported internal inquiries.
Results
90以上operational business assistants
Takeaway
Assistant counts did not quantify savings.
Categories
- Size
- Large enterprise
- Industry
- Retail and e-commerce
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
[1]MISUMI Group2025
MISUMI described its internal platform. It counted operational assistants.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026