South AfricaTechnology and telecom2022 – ongoingNaspers
Internal AI Assistant across the Prosus group
Naspers reported that 70% of internal AI Assistant users felt more productive
Problem
The group wanted employees to test generative AI and identify useful applications in their work.
Approach
Development of a personal AI Assistant for Prosus colleagues began in mid-2022, and deployment accelerated in 2023. The tool used several generative models with privacy and safety criteria. Training and user feedback supported applications in software engineering and writing.
Results
Takeaway
Access figures described availability rather than active use. The productivity result was self-reported by users.
Categories
- Size
- Large enterprise
- Industry
- Technology and telecom
- Business function
- Internal work and knowledge managementIT and R&D
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
Naspers described the Prosus group's internal assistant and its rollout. It reported access for about 13,000 colleagues and increased productivity reported by 70% of users.
Full details are in the original sources.
