JapanTechnology and telecom2023 – ongoingNEC
Internal generative AI assistant connected to workplace systems
NEC reported a 50% reduction in document-preparation time with its internal AI assistant
Problem
Employees spent time preparing documents and meeting minutes. NEC sought to reduce this work across its domestic group.
Approach
NEC introduced an internal generative AI service in May 2023 and connected it to workplace chat and web-conferencing systems. Its central AI office supported adoption through shared prompts and employee training.
Results
Takeaway
Connecting the assistant to existing workplace systems supported recurring document tasks. NEC did not disclose how it measured the reported time reductions.
Categories
- Size
- Large enterprise
- Industry
- Technology and telecom
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
NEC reported that its internal service reduced document-preparation time by 50% and shortened meeting-minute preparation from an average of 30 minutes to about 5 minutes. It described connections to internal communication systems and support for employee adoption.
Full details are in the original sources.