JapanTechnology and telecom2025 – ongoingFujitsu
Company-wide Microsoft 365 Copilot deployment
Fujitsu expanded Microsoft 365 Copilot to about 100,000 licenses
Problem
Fujitsu wanted employees across its global operations to use AI in everyday work. A limited deployment would cover too few work situations to assess its broader value.
Approach
Fujitsu began a cross-department trial in July 2025 and expanded licensing in stages. It deployed about 100,000 licenses in April 2026, covering almost all employees globally. The rollout built on existing Teams and Outlook workflows, with Microsoft supporting adoption.
Results
Takeaway
The rollout established broad access and reported high use. License coverage and usage rates did not establish a company-wide financial return.
Categories
- Size
- Large enterprise
- Industry
- Technology and telecom
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovationOrganization and work practices
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
Microsoft described Fujitsu's staged workplace Copilot rollout, beginning with a July 2025 trial. It reported about 100,000 licenses and a company-wide usage rate above 90%.
Full details are in the original sources.