JapanTechnology and telecom2026 – ongoingSky
Gemini Enterprise for employee knowledge work and shared agents
Sky reported 98% sustained use after moving employees from SKYAI to Gemini
Problem
Maintaining Sky's internal SKYAI tool competed with developing new AI systems. Employees needed a replacement that could search company information accurately.
Approach
Sky began moving employees to Gemini Enterprise in January 2026. Teams used company documents for onboarding and built agents for recurring work. Google Cloud reported nearly 2,000 employee-built agents being shared.
Results
Takeaway
Google Cloud's shared-agent count was lower than Sky's separate claim of more than 20,000 agents created. The counts were not reconciled and cannot be treated as the same measure.
Categories
- Industry
- Technology and telecom
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovationOrganization and work practices
- AI technology
- Generative AIAI agents
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
Google Cloud described Sky's replacement of SKYAI with Gemini. It reported sustained use and nearly 2,000 shared agents.
Sky reported a 98% sustained-use rate after migration. It separately said employees created more than 20,000 agents within 5 months.
Full details are in the original sources.