BrazilEnergy and utilities2023 – ongoingPetrobras
ChatPetrobras internal writing assistant
Petrobras made its internal generative AI assistant available to 110,000 workers
Problem
Petrobras wanted to reduce effort spent preparing reports and other workplace documents while protecting internal information.
Approach
Petrobras developed ChatPetrobras with Microsoft using GPT through Azure OpenAI Service. An internal portal made it available to employees and contractors. It supported document drafting and answered user questions within the company's information-security framework.
Results
Takeaway
Availability to the workforce did not establish active usage. Time and cost reductions remained expected benefits.
Categories
- Size
- Large enterprise
- Industry
- Energy and utilities
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Partner co-development
- Evidence
- Vendor case study
Sources
Source summaries
Microsoft reported that ChatPetrobras was already available through an internal portal to 110,000 workers. It described supported writing tasks and security arrangements, without measured productivity savings.
Full details are in the original sources.
