PolandFinance and insurance2025 – ongoingPKO Bank Polski
szukAI internal document search
PKO Bank Polski reported more than 11,000 szukAI users
Problem
Employees needed information held in internal bank documents.
Approach
The bank provided its AI search tool, szukAI. Employees used it to find information in internal documents.
Results
more than 11,000employees using szukAI, according to the bank
Takeaway
The reported user count did not measure time saved.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Conversational and voice AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
[1]PKO Bank Polski20 Nov 2025
The bank reported szukAI's use for internal document search. More than 11,000 employees used it.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026
