FranceTechnology and telecom2024 – ongoingProdware
Internal Microsoft 365 Copilot rollout
Prodware said Microsoft 365 Copilot cut 10,000 hours of repetitive work a month across about 1,000 staff
Problem
Prodware sells Microsoft-based business software and wanted to use the tools itself before offering them to clients. It also wanted to reduce repetitive work such as summaries, emails and document drafts.
Approach
The company bought 1,000 Microsoft 365 Copilot licenses in December 2024 under a 'customer zero' approach. It kept usage up with an AI quiz, prompt and business challenges, a hackathon and tips sessions. Internal deployment was complete by December 2025.
Results
Takeaway
The vendor of a tool used it on its own staff first and ran adoption events alongside the licenses. The savings are Prodware's own estimates.
Categories
- Industry
- Technology and telecom
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
The trade article reports Prodware's internal Copilot rollout to about 1,000 professionals. It gives 10,000 hours saved per month, up to 10 hours per adopter, and rises of 10% in document generation and 11% in email handling. It also lists usage counts from a four-week analysis.
Full details are in the original sources.
