United KingdomPublic sector2025 – ongoingScottish Enterprise
Microsoft Copilot rollout for staff productivity
Scottish Enterprise reported over 900 Copilot users in the first week of its staff rollout
Problem
Scottish Enterprise was reviewing its operating model under financial pressure. It tested Copilot as a way to reduce the time colleagues spent on work.
Approach
Scottish Enterprise piloted Microsoft Copilot before making it available to all colleagues. Staff shared working practices and examples with one another. Its chief executive reported the rollout and pilot savings to the board in December 2025.
Results
Takeaway
The early usage count covered the wider rollout, while the time-saving estimate came from the pilot. The organization did not disclose how it measured those savings.
Categories
- Industry
- Public sector
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
The board recorded the chief executive's account of Copilot becoming available to all colleagues. It reported over 900 first-week users and pilot accounts of approximately 5 hours saved per month.
Full details are in the original sources.