United KingdomProfessional services2023 – ongoingSerco Group
AutogenAI for knowledge management and proposal writing
Serco signed with AutogenAI after a six-month pilot showed up to 85% time saving in knowledge management
Problem
Serco works with governments in more than twenty countries. Managing and collating knowledge about its capabilities worldwide took a lot of staff time.
Approach
Serco ran a six-month pilot of AutogenAI's generative AI in its UK and Europe business. It then agreed a partnership to deploy the tool for knowledge management and collaboration across the business.
Results
Takeaway
Serco tested the tool in one region for six months before agreeing a wider deal.
Categories
- Size
- Large enterprise
- Industry
- Professional services
- Business function
- Internal work and knowledge managementMarketing and sales
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Vendor solution
- Evidence
- Vendor case study
Sources
Source summaries
AutogenAI's announcement of the Serco partnership after a six-month pilot in the UK and Europe. It gives an up to 85% time saving from early tests and more than 6,000 uses of the first Impact Pilot. The figures come from the vendor's own release.
Full details are in the original sources.