United KingdomPublic sector2025 – ongoingUK Department for Business and Trade
Redbox document search and summarisation assistant
The UK trade department's Redbox trial had around 50 daily active users in February 2025
Problem
Department staff needed to locate and understand information across large document collections.
Approach
DBT developed Redbox with contractor support. Staff uploaded documents and asked questions in English. The system combined document retrieval with Claude 3 Sonnet on Amazon Bedrock, and users were responsible for checking answers against cited material.
Results
Takeaway
The trial demonstrated recurring staff use. DBT did not publish a quantified time saving in its transparency record.
Categories
- Size
- Large enterprise
- Industry
- Public sector
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Partner co-development
- Evidence
- Company's own claim
Sources
Source summaries
DBT documented Redbox's document retrieval and generation workflow. It reported approximately 200 trial participants and around 50 daily active users as of February 2025.
Full details are in the original sources.