SwitzerlandEnergy and utilities2025 – ongoingAxpo Group
Generative AI knowledge assistant for technical standards and specifications
Axpo's project managers saved up to 30% of their time with a generative AI assistant for technical standards
Problem
Engineers and other staff at Axpo needed technical standards, specifications and best practices spread across many documents. They relied on keyword searches or on subject matter experts to find them.
Approach
Axpo built a retrieval-augmented generation assistant on the Databricks platform. It answers from internal documents, with row-level access controls, and reads scanned PDFs with an OCR model. The assistant is served to staff as an API endpoint.
Results
Takeaway
The assistant worked best for staff who searched for documents all day. Axpo reported the time saving for power users such as project managers.
Categories
- Size
- Large enterprise
- Industry
- Energy and utilities
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
Databricks describes how Axpo built a retrieval-augmented generation assistant so staff can find technical standards and specifications without keyword searches. It reports a 90% approval rate among internal users and time savings of up to 30% for power users such as project managers.
Full details are in the original sources.
