JapanPublic sector2025 – ongoingKyoto Prefectural Government
ChatAI retrieval of internal administrative guidance
Kyoto made ChatAI available to about 8,000 staff to answer questions from internal administrative documents
Problem
Staff searched extensive internal documents for accounting and document-administration guidance. Kyoto needed an AI tool that could refer to those materials when answering questions.
Approach
Kyoto deployed User Local ChatAI with retrieval-augmented generation. Staff loaded PDF materials, and the system displayed answers alongside the documents used to generate them. The platform was made available to about 8,000 staff.
Results
Takeaway
The deployment paired generated answers with their supporting documents. User Local reported substantially shorter searches without publishing a measured time reduction.
Categories
- Size
- Large enterprise
- Industry
- Public sector
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Vendor solution
- Evidence
- Vendor case study
Sources
Source summaries
User Local announced ChatAI access for about 8,000 Kyoto staff. It described deployed retrieval over internal administrative PDFs and reported shorter research time.
Full details are in the original sources.