South KoreaTechnology and telecom2024 – ongoingLG Corp
ChatEXAONE deployment for LG group employees
LG reported more than 15,000 active ChatEXAONE users after about a month
Problem
LG employees needed to research information and prepare work documents.
Approach
LG AI Research released ChatEXAONE to group employees on December 9, 2024. The assistant used its EXAONE 3.5 language model for research and document questions. It also supported analysis and coding, with links to sources used in answers.
Results
Takeaway
The first reported result measured employee uptake. LG did not quantify time saved or work quality improvements.
Categories
- Size
- Large enterprise
- Industry
- Technology and telecom
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
Electronic Times described ChatEXAONE's employee release and tested its research functions at an LG demonstration. LG AI Research reported more than 15,000 active users after about a month.
Full details are in the original sources.