IsraelTechnology and telecom2025 – ongoingmonday.com
AI sales agent for inbound leads
monday.com's AI sales agent made 1,000 calls and booked 250 meetings in minutes, its sales chief said
Problem
The company's chief revenue officer said response time is the main factor in converting a lead. Reps could not answer every inbound lead at any hour.
Approach
monday.com launched an AI agent a couple of months before the interview. It contacts prospects, qualifies opportunities, brings in the right resources, enters opportunities in the CRM and schedules meetings. The CEO said AI is also used internally in sales, customer support and R&D.
Results
Takeaway
The figures come from one executive's account, and the article did not say how the leads and meetings were counted or how many became revenue.
Categories
- Industry
- Technology and telecom
- Business function
- Marketing and sales
- Innovation type
- Process innovation
- AI technology
- AI agents
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
Interview-based article in which monday.com's CRO describes the AI sales agent and its early call, meeting and lead counts. The CEO describes internal AI use in sales, support and R&D.
Full details are in the original sources.
