JapanPublic sector2023 – ongoingNagano Prefectural Government
Copilot and generative AI for administrative work
Nagano's governor reported that about 25% of prefectural staff used Copilot
Problem
Nagano wanted to reduce administrative workload while setting rules for the risks of generative AI.
Approach
The prefecture began generative AI trials in May 2023 and started full operation in January 2025 after establishing guidelines. In April, the governor reported staff use of Microsoft Copilot. He also described AI transcription, data analysis and assistance with RPA programming.
Results
Takeaway
The adoption figure measured staff use. Nagano did not provide measured time savings in the governor's April account.
Categories
- Size
- Large enterprise
- Industry
- Public sector
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
The governor reported approximately 25% staff adoption of Copilot. He described administrative uses and called for wider use with continued attention to risks.
Nagano announced full operational use of generative AI. The governor dated the preceding trials to May 2023 and explained the introduction of usage guidelines.
Full details are in the original sources.