JapanPublic sector2023 – ongoingTochigi Prefectural Government
Azure OpenAI for administrative drafting and proofreading
Tochigi staff reported reducing some administrative tasks from 1–2 hours to about 10 minutes
Problem
Tochigi wanted to reduce administrative work while meeting public-sector security requirements. Staff needed help preparing documents and proofreading official text.
Approach
Following trials, the prefecture introduced Azure OpenAI with support from Otsuka Shokai. Full operation began on September 8, 2023. Staff received usage guidelines and prompt examples displayed when launching the service.
Results
Takeaway
The reported time reductions came from individual staff experiences rather than a measured average across the prefecture.
Categories
- Size
- Large enterprise
- Industry
- Public sector
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
Otsuka Shokai described trials followed by full operation in September 2023. Staff reported some tasks falling from 1–2 hours to about 10 minutes, alongside support through prompt examples and internal guidance.
Full details are in the original sources.